A homeowner at a kitchen table at dusk reviewing a contract of sale and correspondence

Claims against conveyancers and property lawyers

Your conveyancer got it wrong.

A sale that fell over. A deposit gone. A property you cannot use as planned. If a licensed conveyancer or a property lawyer made the mistake, Sutton Laurence King Lawyers can review the file, tell you where you stand, and pursue the claim.

Melbourne based. We act for buyers and sellers across Victoria. Time limits apply, so it helps to act early.

Experienced
A litigation team that regularly runs professional negligence claims

Practising
Our property team settles more than 1,000 conveyances a year, so we know what should have happened on yours

Direct
We deal with the practitioner and their insurer so you do not have to

Fast
Strict time limits apply and we move quickly


A conveyancing mistake rarely announces itself. It surfaces as a sale that falls over, a bank that will not settle, a bill nobody mentioned, or a problem you only discover years later when you try to sell. By then the practitioner has closed the file. The evidence sits in that file, and time limits run whether or not you know where you stand.
The basics

What counts as conveyancing negligence?

Licensed conveyancers and lawyers owe you the same core duty: to handle your transaction with the care and skill of a competent practitioner. In simple terms, three things usually need to be true.

They were acting for you

You engaged the conveyancer or lawyer for the sale, purchase or transfer.

They made a mistake

A defective section 32, a missed search, wrong advice, a missed deadline. Something a competent practitioner would not have done.

The mistake caused it

The lost sale, the refused finance, the bill or the problem with the property traces back to that mistake.

Not every disappointing transaction is negligence. Markets fall, vendors behave badly, and some problems no search would have found. The file review tells us which side of the line your matter sits on.

First steps

The file tells the story.

You do not need to arrive with a legal theory. You tell us what happened. We work out whether someone should have prevented it. Our first job is practical: what was your practitioner engaged to do, what did they actually do, and what did it cost you.

01

Review the file

We read the contract, the section 32, the searches and the correspondence, and compare what was done against what a competent conveyancer or property lawyer should have done.

02

Explain your options

We tell you whether the mistake caused what happened, what a claim could recover, what the other side may argue, and what we would do next. In plain English.

03

Pursue the claim

Where we can help, we put the claim to the practitioner and their professional indemnity insurer. Most matters resolve by negotiation, not a courtroom.



A one-on-one consultation with a lawyer at Sutton Laurence King Lawyers

Know where you stand

Do you have a claim?

It does not matter whether a licensed conveyancer or a law firm handled the transaction, or whether it was a house, an off the plan apartment, a commercial property or business premises. What matters is what they were engaged to do, and what happened because it was not done properly.

Conveyancer or lawyer

Both owe the same duty of care, and both must carry professional indemnity insurance. We act against both.

Time limits

Generally six years in Victoria, and when the clock starts is not always obvious. Earlier is always easier.

Insurance responds

Claims are usually met by the practitioner’s insurer, not their pocket, including where the practice has since closed.

If the transaction has not settled yet

Some problems can still be contained. If any of these apply, call us now rather than sending the form.

  • Settlement is days away and something is wrong: finance, the property, the documents.
  • You have received a default notice or a rescission notice. These have short deadlines with serious consequences.
  • Settlement money has gone to the wrong account. Contact your bank immediately as well. Banks can sometimes recall funds in the first hours.

Call 03 9070 9810 now

What you can ask for

What a claim can recover.

The aim of compensation is to put you where you would have been if the job had been done properly. What that means depends on what happened to you.

The shortfall

The difference between what you got and what you should have got, such as a lower price on resale.

The lost deposit

A deposit forfeited because a deadline or notice was mishandled.

Tax and duty

Duty, land tax or GST you should have been warned about, or should never have had to pay.

Wasted costs

Costs thrown away on the failed transaction, penalty interest, and the cost of fixing the problem.

Every matter is different. We will tell you early, and honestly, what your claim is realistically worth pursuing for.

What we see

What happened to you?

These are the situations that bring people to us. They reflect the mistakes that most often give rise to claims against conveyancers and property lawyers in Victoria.

Your sale fell over because the section 32 was defective

Missing owner builder documents, stale certificates, services described incorrectly. The purchaser ended the contract, and you resold later for less.

You lost your deposit

The finance deadline passed without the right notice, a conditional approval was treated as final, or a rescission or default notice went unanswered until the contract was gone.

The bank refused to settle

An easement, a covenant or a title problem surfaced at the last minute. A proper review or search would have found it before you signed.

You cannot use the property as planned

The zoning or permit does not allow your intended use. The premises you bought to trade from cannot lawfully trade. The second dwelling cannot lawfully be lived in.

A bill arrived that nobody warned you about

Double duty on a nomination, foreign purchaser additional duty, land tax, GST treated the wrong way, or settlement adjustments handled incorrectly.

What settled is not what you were sold

Off the plan changes nobody flagged, the car park missing from the final plan, boundaries that are not where you were told.

Your settlement money went to the wrong account

Payment details were intercepted and the funds are gone. Speed matters most here. Call your bank, then call us.

A critical date was missed

Settlement, a sunset date, a notice deadline. The contract ended, or penalty interest started running, because nobody was watching the calendar.

Quick guidance

Before you do anything.

A few simple steps protect your position while you get advice.

  • Gather what you have: the contract, the section 32, searches, emails and messages. Do not worry if it is incomplete.
  • Write down the key dates while they are fresh: the day of sale, settlement, and when you first learned of the problem.
  • Do not sign anything, accept any offer, or give a statement to the practitioner or an insurer before you get advice.
  • Do not confront the practitioner or post reviews. It rarely helps and it can complicate the claim.
  • Talk to us early. Time limits run, files get archived, and memories fade.
The firm

A litigation team that also does the work.

Sutton Laurence King Lawyers is a traditional Melbourne law firm. Our litigation team regularly acts in professional negligence claims, and our property team settles more than 1,000 conveyances a year. We do not need an expert to tell us what a competent conveyancer should have done on your file. We do that work every day.

Why that matters

A conveyancing claim is won on the detail of the file: the searches that were not ordered, the advice that was not given, the deadline that was not diarised. A firm that lives in those files knows exactly where to look.

  • We act for buyers, sellers and investors: homes, off the plan purchases and commercial property.
  • We act against licensed conveyancers and law firms alike.
  • We deal with the practitioner and their professional indemnity insurer so you do not have to.
  • We prepare every claim as if it will be decided by a court. That is what makes insurers take it seriously.

Aldersgate House in Melbourne at golden hour, the location of Sutton Laurence King Lawyers

“Emily Cologon at SLK Lawyers was outstanding throughout the entire sale process… Even when the transaction became complex and time-sensitive, Emily remained calm, responsive and on top of every detail.”

Google review · Property sale
Our work

Matters like yours.

Claims against conveyancers and property lawyers almost never make the law reports, because insurers resolve the strong ones. That is usually exactly the result our clients want. Two examples of the work:

A defective section 32, a lost sale, a lower resale

We acted for a vendor whose purchaser ended the contract because the section 32 statement was defective. By the time the property resold, the market had moved and the price was materially lower. The shortfall was the practitioner’s mistake, not the vendor’s, and we pursued it as such.

A nightclub that could not lawfully be a nightclub

We acted for the purchaser of licensed premises whose lawyer failed to identify that the property was not actually permitted to trade as a nightclub, the very use it was bought for. Our client paid for a business that could not lawfully operate as promised.

Resolved claims in this area usually carry confidentiality, and Australian firms do not publish settlement amounts. What we can say is that well-prepared claims are typically resolved with the practitioner’s professional indemnity insurer, without a trial.

Was the mistake made in a different kind of legal matter?
If a lawyer let you down in litigation, an estate, a lease or another matter, we act in professional negligence claims generally.

Professional negligence by lawyers →

Common questions

Questions people ask.

My transaction was handled by a lawyer, not a conveyancer. Does that matter?
No. Licensed conveyancers and lawyers owe the same core duty of care, and both must hold professional indemnity insurance. We act against both. The main difference is who insures them, and that is our problem to manage, not yours.
How long do I have to bring a claim in Victoria?
Generally six years, but when the clock starts is not always obvious, particularly where the problem only surfaced later. Do not assume you are out of time, and do not assume you have plenty of it. Ask.
Will the conveyancer actually be able to pay?
Almost always, because professional indemnity insurance is compulsory for licensed conveyancers and lawyers in Victoria. Claims are usually met by the insurer, and cover generally still responds where the practice has closed or the practitioner has retired.
The problem only came to light when I went to sell. Is it too late?
Often no. Title, permit and building issues frequently surface only at resale, sometimes years after the purchase. Depending on the circumstances a claim may still be open, so get advice promptly rather than assuming it is too late.
Do I have to go to court?
Usually not. Most claims resolve by negotiation with the practitioner’s insurer after a properly prepared demand. Court is the last step, not the first, and we tell you the realistic path early.
Should I just complain to the regulator instead?
A complaint to the regulator can lead to disciplinary action against the practitioner, but it rarely compensates you. Compensation usually requires a civil claim. We can advise whether a complaint has a place alongside your claim.
How much does it cost?
We explain the likely cost before you decide anything. Some matters resolve with a well-prepared demand. Court proceedings cost more. We do not start work without telling you how we charge.
Start here

Tell us what happened.

Use the form to tell us what happened in your own words. We will review it and tell you the next step. There is no cost to send the form, and you are not committing to anything.

What to include

  • What happened, in your own words. You do not need legal language.
  • The contract of sale and the section 32, if you have them.
  • The key dates: the day of sale, settlement, and when you learned of the problem.
  • Who acted for you: the conveyancer, lawyer or firm.
  • The emails or messages that matter most.
  • Anything you have already done, such as a complaint or a demand.
Costs. We will explain the likely cost before you decide. We do not start work without telling you how we charge.

Prefer to read first? Say so in the form and we will send our plain-English guide to professional negligence claims with our reply.

Request a file review

Complete the form below. If documents are easier to send by email, tell us in the form and we will reply with an address.


Sending this form does not create a lawyer and client relationship, and no retainer begins. We act for you only after we agree in writing.

Not sure whether it was negligence?

Most people who contact us are not certain. They know the sale fell over, the bill arrived or the property cannot be used as planned, and they suspect it should not have happened. That is enough to start. The file review exists to answer the question you cannot: whether someone should have prevented this.

Tell us what happened

For advisers and other practitioners

If your client’s transaction went wrong in the hands of another conveyancer or lawyer, or you have found a predecessor’s mistake and cannot act on it, send the key details. We will tell you quickly whether we can help, and we respect the referral relationship.

Refer a client

Did your conveyancer or lawyer get it wrong?

Call Sutton Laurence King Lawyers, or tell us what happened and we will review it.

This page gives general information about Victorian law only. It is not legal advice. A lawyer and client relationship is not created unless Sutton Laurence King Lawyers confirms engagement in writing, and no retainer begins before then. Time limits apply to professional negligence claims and outcomes depend on the circumstances of each matter. Sutton Laurence King Lawyers (SLK Lawyers Pty Ltd) is an incorporated legal practice regulated by the Victorian Legal Services Board and Commissioner. Liability limited by a scheme approved under Professional Standards Legislation.